The Problem
Omega Facilities Management deals with hundreds of contracts and customer files relating to security and cleaning agreements with their clients. The office was very paper heavy and it could sometimes take a couple of days retrieve information from previous contracts.
The paper files are regularly updated and added to, however there were no digital backups which was a concern to Managing Director Derek Walsh.
The Solution
Derek recognised the need to look at the digitisation of these files, as well as providing the company with a quick indexing and search function for the future. By working with Jamie Lloyd at Cull Paperless, Derek was able to send off the historic files for scanning and storage, then could upload the digital copies to his own backed up network.
This has enabled Derek to access historic files in seconds, and also future proofs the system notes – allowing staff to add to the current customer folders digitally. The solution saves both valuable staff time, stationery and paper costs, as well as prime city centre real estate in the office, to allow for the company to expand its staff.
Omega
The team at Cull Paperless is brilliant. From initial meeting with Jamie, it was clear he wanted to know all about our business to ensure we faced little disruption to our working day. Secondly, we looked at how we wanted the files scanned, indexed and bookmarked. At this point, Jamie introduced the Bureau Manager Stuart, who talking us through the processes his team goes through to ensure a quick and accurate scanning and filing process. This put our mind at ease from day one, and the speed and professional of Jamie’s team ensured we faced practically no business disruption. We had some live work scanned too, and we couldn’t stress enough how quickly we needed the files back. Cull Paperless accommodated this request with ease, and had the files back 2 days before our deadline. We can’t recommend them enough.
– Derek Walsh, Managing Director, Omega FM